Key Responsibilities
- Handle IP and OP billing and patient-related billing queries.
- Ensure accurate and timely billing as per hospital standards.
- Monitor billing processes, productivity, quality, and customer service.
- Identify and resolve billing issues and system-related problems.
- Monitor billing revenue, expenses, and variances.
- Maintain and improve billing procedures and processes.
- Supervise and monitor the efficiency of the PCS Team.
- Support training and development of billing staff.
- Ensure high customer satisfaction through efficient and professional service.
Experience
- 2–4 years of experience in hospital billing and patient handling.
- Experience in IP and OP billing is required.
Education
- UG: Bachelor’s degree in any specialization – Required
- PG: Master’s degree in any specialization – Preferred
Department: Front Office
Industry: Medical Services / Hospital
Employment Type: Full-Time, Permanent
Role Category: Administration
